Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to see how the technology works and how it will help operators. Amy ...

AI voice assistant Aurelian is helping 911 call centers handle non-emergency calls like noise complaints and lost wallets Aurelian is already live in over a dozen U.S. cities The AI aims to free up ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...

Emergency call ring times to Hamilton County 911's center lasted more than five times longer than usual the night of Chattanooga's historic Aug. 12 floods, according to officials. From 6 p.m. to 8 p.m ...

Within five years, all 215 emergency dispatch centers across Ohio will upgrade to Next Generation 911, including 15 more counties this year. This is good news for anyone using a cell phone to call for ...

SAVING OUR STREETS, OR AT LEAST KEEPING 911 DISPATCHERS IN OSCEOLA COUNTY CALM WHEN TALKING ABOUT THEIR CRISIS CALLS. YEAH, THESE PICTURES SHOW THE MOMENT ECHO FIRST ARRIVED AT TEN WEEKS OLD TO BE THE ...

GUILFORD COUNTY, N.C. (WGHP) — A dispatcher at Guilford Metro 911 answers thousands of calls a year for a variety of reasons. On Sept. 7, one dispatcher got a call that stopped her and her desk mate ...

The Y Combinator-backed startup, called Aurelian, is building an AI voice assistant to help fill in the gaps for 911 call centers. Aurelian, an AI startup that handles non-emergency calls for 911 call ...

UPDATE: This story has been updated to include information that the family used an EpiPen when the child’s allergic reaction began. CHESAPEAKE, Va. (WAVY) — For the father of a 10-year-old girl having ...

UNION COUNTY, S.C. (WSPA) – The Union County 911 Center has introduced a new Text-to-911 service to assist individuals in emergencies where speaking may not be possible. The service, launched on ...

NASHVILLE, Tenn. (WTVF) — The Metro Women's Caucus said it is not going to stop pressing for changes at Nashville's 911 Center. As we have reported, the group of council members has been voicing ...