Amazon is turning Alexa.com into the front door for its next generation of AI, shifting the assistant from a voice gadget in ...

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how ...

Learn how Amazon sellers can use AI ecommerce optimization to boost visibility, automate tasks, forecast inventory and scale ...

Amazon Connect’s pricing model encourages companies to experiment with different AI deployments. “If you're saying, ‘I know I can get some benefit of AI, but I'm not sure how much, so I need to do an ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Dipkumar Mehta stands at the forefront of innovation in artificial intelligence and cloud computing. As a Principal ...

Infosys is collaborating with Amazon Web Services to accelerate the enterprise adoption of generative AI. By integrating ...