An anonymous former claims adjuster explains how the system works. And he knows what he’s talking about: When a friend totaled a Mini Cooper, his advice helped the friend get $1,500 more than the ...

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When you file a claim, the adjuster is not just glancing at photos and cutting a check. Before any money moves, they zero in ...

John McCormick is a former deputy editor at The Wall Street Journal and has been an editor and reporter at several other media outlets, including Digital Insurance and Financial Planning, where he ...

When you file an insurance claim, you put your trust in a claims adjuster to help you get back to normal. But have you ever wondered what the experience is like from the other side? Bankrate asked New ...

If your vehicle is totaled by wreck or flood damage, or stolen and not recovered, you are going to be forced to deal with an insurance claims adjuster. Sometimes it is your own insurance company, and ...

Jan. 20--Mark Romano can remember the moment in October 2010 that his life changed. He was in his North Aurora home, on the Internet, Starbucks coffee in hand, when he saw the news about the outcome ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

Travelers trains thousands of adjusters at industry-leading facility in Windsor Trainees preparing to be claims adjusters learn the finer points of auto body construction at Travelers' Claim U in ...