Which banks, credit cards and insurers have the best customer service?

A study by USA TODAY and Plant-A Insights analyzed which financial services companies offer the best customer service in America in 2026.
Business Wire

Fifth Third Bank Recognized by USA Today for America’s Best Customer Service for Financial Services

CINCINNATI--(BUSINESS WIRE)--Fifth Third (Nasdaq: FITB) today received a 5-star rating in USA Today’s inaugural America’s Best Customer Service for Financial Services study, which recognizes the ...
Morningstar

Fifth Third Named to Forbes Best Customer Service List

Fifth Third (Nasdaq: FITB) has been recognized as part of the 2026 Forbes Best Customer Service List. This is the third consecutive year Fifth Third’s customer service efforts have been recognized by ...
Parkersburg News and Sentinel

United Bank recognized with customer service award

PARKERSBURG — The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association 2025 All-Star Awards, the bank announced. United competed ...