The Federal Communications Commission (FCC) will seek to crack down on offshore call centers and illegal robocalls from ...

SYSTEM WORKS TO GET PEOPLE THE HELP THEY NEED. REPORTER: A CALL FOR HELP. BUT INSTEAD OF HEARING, WHAT’S YOUR EMERGENCY? YOU HEAR A CALMER VOICE. SOMEONE ASKING HOW THEY CAN HELP. >> HOW CAN I HELP ...

The FCC is also considering a rule that would require companies to tell customers when their call is being handled outside the U.S. and allow callers to transfer to a U.S. center.