Behind smooth shopping experiences lie complex questions of accuracy, data security and trust. This is where subscription businesses can truly set themselves apart.

People want convenience over anything, and consumers want products that make their lives easier. Brands that add voice and chat seamlessly into the buyer journey will gain loyalty, efficiency and ...

As companies face diminishing attention spans and modern shoppers demand swift, seamless experiences, conversational commerce and rich communication services (RCS), in particular, are changing the ...

Conversational commerce is gaining traction. Data shows a staggering sevenfold increase in global spending on it from 2021 to 2025, with projections reaching $290 billion this year. But this hype ...

NEW YORK--(BUSINESS WIRE)--Conversational commerce is quickly emerging as the next frontier in digital advertising, according to a 2025 study commissioned by Smartly, the AI advertising platform, and ...

With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15 or even 10 years ago. Logistically slower, disorganized, impersonal and oftentimes insecure, it’s ...

Keeping pace with a number of peer cloud communications companies that have climbed aboard the artificial intelligence (AI) train to enhance their core offerings, Vonage has announced the launch of ...

Investment round led by Volpe Capital marks company’s official entrance into U.S. market, expansion of AI platform for retail and e-commerce businesses SAN FRANCISCO--(BUSINESS WIRE)--Connectly, the ...

As the world increasingly relies on technology, the way we shop has also undergone a significant transformation. Gone are the days of physically visiting a store to make a purchase — now, we can shop ...

In the days before the internet, consumers had no real way of interacting with brands, but now all of that has changed. Conversational commerce is taking over and defining the entire commerce world — ...