When IBM has a problem, it throws money at it. We already saw this with the skills shortage around big data and analytics. It is taking a similar approach to customer experience and designing engaging ...
CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud communications platform provider, today announced the launch of its 8x8 Customer Labs open beta program.
Australian insurance company IAG has appointed consumer data analytics expert Bora Arslan to the role of chief analytics officer, to lead its Customer Labs analytics program.
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