There’s a new No. 1 fast food chain in America, a new report finds

This year's American Customer Satisfaction Index ends Chick-fil-A's 11-year run as America's favorite fast food chain.
Android Authority

Shockingly, a new report suggests wireless customer satisfaction is at an all-time high

A new survey from ASCI indicates that after years of decline, the wireless industry’s customer satisfaction scores seem to be turning around. The improvement is more noticeable on the prepaid end of ...
New York Post

Chick-fil-A’s stronghold on customer satisfaction outshines other restaurants

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...
Business Wire

Pharmaceutical Strategies Group Publishes 2024 Pharmacy Benefit Manager Customer Satisfaction Report

DALLAS--(BUSINESS WIRE)--The 2024 Pharmacy Benefit Manager Customer Satisfaction Report published by Pharmaceutical Strategies Group (“PSG”) disclosed low satisfaction and demand for change in the ...
news10nbc

Report: Wegmans sees drop in customer satisfaction score

ROCHESTER, N.Y. — Wegmans shoppers may be seeing a drop in satisfaction, according to an annual report from the American Customer Satisfaction Index. The index measures customer satisfaction on a ...
CMS Wire

Silos Sink Your Customer Satisfaction. Here's What to Do

The most recent Forrester Customer Experience Index is creating a lot of buzz in customer experience (CX) circles — but for all the wrong reasons. Despite companies’ increased investment in CX ...
The Business Journals

Wendy's improves customer satisfaction as Chick-fil-A again leads annual report

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. The American Customer Satisfaction Index released its ...