Over the past few years, we’ve seen the rise of Customer Success, which is a new discipline that’s emerged as an evolution from traditional sales. Especially in the modern era of cloud and software, ...

New Customer Intelligence Cloud democratizes the ability to collect signals, reveal customer intent and aggregate historical telemetry and adoption data for Enterprise Consumption. DALLAS--(BUSINESS ...

Most technology companies selling products on a subscription basis—instead of through perpetual software licenses, which are hard to rip and replace—realize they need a robust customer-success ...

Customer Success (CS) has rapidly evolved as a discipline over the past ten years to become a central plank of services businesses, from SaaS vendors to professional services firms. Where customer ...

Google Cloud revealed today it’s boosting its Customer Experience organization to help its cloud infrastructure users’ chances of success. To that end, it said today it’s introducing a new Custom AI ...

Editor’s note: LimeLight is a new feature from WRAL TechWire offering another means of publishing noteworthy news. Be sure to check out more LimeLight worthy news at this link. Janine Sneed, Vice ...

Continuous digital connection has fundamentally transformed the entire customer relationship lifecycle, from sales and marketing through to customer service and renewal. In place of the sporadic sales ...

AUSTIN, Texas--(BUSINESS WIRE)--SailPoint Technologies, Inc., a leader in enterprise identity security, today unveiled two sets of new offerings designed to give customers options as they build their ...

More and more, manufacturers are positioning themselves as full solution providers, including software and data-rich innovations. They start to compete directly with pure SaaS (software-as-a-service) ...

AI Era Careers 2025: Top 5 Emerging Jobs Offering Crore-Level Salaries The world of careers is rapidly transforming with the rise of Artificial Intelligence (AI), automation, and digital innovation.