FARGO — Plans to tackle improvements in the Fargo Police Department and with its chief as requested by the Fargo City Commission are ongoing after complaints surfaced earlier this year about high ...

The emergency department at St. Mary Medical Center in Apple Valley, California, was operating well over capacity, facing recurring gaps in department leadership, all while facing a systemwide upgrade ...

Hospital leaders are under tremendous pressure to achieve value-based care while doing more with less. Initiatives to support these goals and execute process changes are complex and require more than ...

Lara Goitein ([email protected]) is the founding medical director of the Clinician-Directed Performance Improvement program at Christus St. Vincent Regional Medical Center, in Santa Fe, New Mexico, ...

Supervisors and managers are expected to set clear standards of acceptable work performance and use timely verbal and, as necessary, written feedback as an initial way to correct unsatisfactory work ...

A continuous quality improvement program, based on Lean concepts and including architectural, managerial, and organizational features, allows the emptying of emergency department corridors and the ...

Hospital and health system leaders have a new resource for finding out where their supply chain program rates on the cost, quality, outcomes (CQO) spectrum. The Hospital Supply Chain Performance ...

A Performance Improvement Plan (PIP) is a tool designed to assist an employee with performance deficiencies the opportunity to succeed. It may be used to address failures to meet specific job goals or ...

This article will outline and differentiate between the two primary approaches to increasing work efficiency. The discussion will start with a general focus on the topic and then at the end tie-in to ...

The Department of Radiology at Baylor College of Medicine is committed in our pursuit of high-value health care. Quality improvement is a continuous process that drives our efforts. Our Quality ...

Regardless of the circumstances or the setting, no one is excited about hearing bad news. That's especially true in the workplace when performance appraisal time rolls around or when a leader must ...