Members of Pew Research Center’s American Trends Panel (ATP) complete all surveys online. Our goal was to determine whether adding the option to complete surveys through inbound interactive voice ...
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Smart IVR refers to Interactive Voice Response (IVR) ...
Political polling in Canada is at a crossroads, as new technologies push old methods of polling aside and a series of missed election calls shine a spotlight on the industry. In the second of a series ...
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