DIRECTV offers satellite television in all fifty states. It has 24 call centers, providing customer service from the stage of the curious potential customer, on to the point of sale and through ...
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What is interactive voice response?
Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...
9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...
How to Add an IVR Payment Option and Automate Collections Your email has been sent Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options ...
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