Clinical IT Service Desk: Your New Model for Strategic IT Operations? Today, clinical teams and patients expect healthcare technology to work — every time, any time. With technology touchpoints ...
With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...
A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...
The trend is clear. Many enterprises are adopting a cloud-first approach. Gartner, Inc. says that by 2024, more than 45% of IT spending on infrastructure services will shift from traditional data ...
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