Pilots are the ultimate authority for aircraft operation (FAR 91.3) and can refuse or request modifications to Air Traffic Control (ATC) clearances, despite common intimidation, to ensure flight ...

Are you able to be firm with others? Are you able to express your opinion and speak directly? Do you take accountability for your own mistakes? Do you know what assertiveness entails? What ...

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...