As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. In addition to brands making moves in the loyalty space, ...

Google Wallet is getting new travel-focused features, including automatic boarding pass syncing and contextual loyalty enrolment for airlines. Google is also improving Nearby Passes and will soon add ...

Imagine you’re booking a flight. For most people, it’s an easy decision: the cheapest fare or the easiest route will be the one to win out. But for many, it’s a different scenario. They’re willing to ...

Travel loyalty programs are ubiquitous. The Points Guy has 3 million followers – most looking for inspiration and ideas to maximize their travel and credit card rewards. Seeking value is a big ...

Paytronix, an Access Company and leader in guest engagement solutions, today announced the release of the Paytronix Rewards Hub, an upgrade to its guest engagement platform that delivers a modern and ...

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Loyalty programs are a proven way to drive retention and boost customer lifetime value (CLV). Even in 2023, despite digital-age distractions, the lifetime value (LTV) of loyalty program members is ...

American Airlines is tweaking its AAdvantage loyalty program, looking to make things more streamlined for its most frequent flyers and allow passengers to start unlocking perks even before they earn ...