A recent report by Press Ganey identified communication with nurses as a “rising tide” patient experience measure — one that influences a host of other HCAHPS measures, including responsiveness of ...

How nurses and doctors communicate—or don't communicate—using health information technology is the focus of a multi-year study funded by the federal Agency for Healthcare Research and Quality. The ...

During a three-week visit to the University of Jordan Hospital in Amman, seven Brigham Young University nursing students quickly learned the importance of nonverbal communication and the power of ...

A standardized handoff can prevent inconsistent and inaccurate discharge summaries, a new study says. Transition of patients from hospital to a skilled nursing facility (SNF) often results in ...

Whether you’re a staff nurse or a nurse manager, giving and receiving feedback is essential to your professional journey. Feedback is direct communication that emphasizes your strengths or identifies ...

The study identified communication needs of emergency medicine nurses and physicians, in particular, what information should be conveyed, by whom and the most appropriate time to convey the ...