Destination CRM

Oracle Introduces AI to Fusion Cloud CX at CloudWorld Conference

Oracle today at its CloudWorld user conference in Las Vegas introduced several artificial intelligence and generative AI-powered capabilities, supported by the Oracle Cloud Infrastructure (OCI) ...
ZDNet

Oracle adds sales, commerce tools to CX apps

Oracle has added a bevy of new sales and commerce features in its Oracle Fusion Customer Experience applications as it duels with longtime rival SAP in CX. More companies than ever are using multiple ...
Demand Gen Report

Oracle Releases Next Generation Of Fusion Sales App

“CRM and sale automation has been around for a long time, but it’s still new in a lot of ways — even though the industry has infused it with AI and other bells and whistles, it’s often still viewed as ...
Destination CRM

Oracle Pairs RightNow CX Cloud with Fusion CRM

Oracle Unveils Oracle RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud Customer Experience Capabilities Coupled with Sales Force Automation Help Companies Achieve Sustainable ...
SiliconANGLE

Oracle taps generative AI to improve customer services and boost marketing and sales

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...
dbta

Oracle Launches Next-Generation Fusion Data Intelligence Platform

Oracle is introducing the Fusion Data Intelligence Platform, a next-generation data, analytics, and AI platform that will help Oracle Fusion Cloud Applications customers achieve better business ...