The memories of experiences are more important to future customer loyalty behaviors than what actually happened in the experience. This is the harsh reality of customer experience and a pivotal aspect ...

Having served as advisors, coaches, mentors and cheerleaders, HR pros have proved crucial to their organizations, especially over the last few years. Their perspectives, decisions and actions can have ...

I’ve always been intent on educating the world about the power of positive thinking. There is so much more than just deciding to "think positive." And I'm sure we can all agree that it’s not always ...

Over the past decade, extensive research has delved into the topic of body image during mid- and late-life, with a predominant focus on the struggles experienced by women in these phases. This ...