Have you ever found yourself trying to negotiate expectations with a customer or colleague and reached an impasse? Have you wished you were more skilled in identifying common goals and finding ...

Many couples are bad at conflict resolution. They may have grown up in families that avoided conflict and deferred to cultural rules that don’t suit the couple well. They may not see their partnership ...

The following is the first installment in a two-part commentary which examines the relevance of law enforcement methods to the boardroom and the courtroom. Part I presents a history of crisis ...

Great leaders negotiate based on principles. Rather than understanding negotiations as an opportunity to defeat an adversary, they work as a team together with their counterparts, to increase the ...

You've aced your procurement strategy, conducted your strategic sourcing and are about to award the contract. But there's one final hurdle to overcome – negotiation. People will talk about how good ...

A recent deal to reform global mail delivery shows that a strong, principled negotiation strategy gets results. By Peter Navarro Mr. Navarro is assistant to the president for trade and manufacturing ...

Many couples are bad at conflict resolution. They may have grown up in families that avoided conflict and deferred to cultural rules that don’t suit the couple well. They may not see their partnership ...