Executive teams and boards routinely debate vital decisions related to strategy and direction. When these conversations happen candidly and thoughtfully, they yield new opportunities and set the stage ...

An HBR Executive Masterclass with Amy Gallo. by HBR Editors Most executive teams believe that harmony equals health. Meetings run smoothly. People nod along. No one pushes back. But according to Amy ...

Do you ever find yourself in tough moments of conflict at work? You know you need to speak your mind in a way that drives results, and you either come across as too aggressive or you are timid. How do ...

Problem: Supervisors commonly face team friction and struggle to differentiate if the conflict is healthy or unhealthy. They ...

Tension and disagreement are inevitable in the workplace. But there’s a difference between healthy and unhealthy conflict. Here are four ways to encourage productive conflict on your team. Say it’s ok ...

Mismanaged conflict in the workplace can lead to decreased productivity, low morale, and even turnover. Implementing effective conflict resolution strategies can transform potential setbacks into ...

On March 4, 1861, Abraham Lincoln became the 16th president of the United States. Lincoln could have appointed partisans to lead the nation during a looming crisis. Instead, he created a cabinet ...

Several years back, a branch manager at a growing multistate commercial AV integrator shared his company’s future vision with me. Success seemed almost inevitable in his eyes. A subsequent ...