The quick-service restaurant industry is at a critical inflection point and is undergoing a significant transformation. As ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

In today's competitive food service industry, simply serving delicious food is no longer enough. Restaurants are now focusing on crafting unforgettable experiences that leave a lasting impression. By ...

Fast-food technology can solve the daily operational challenges that quick-service restaurants face. From labor shortages and order inaccuracies to outdated systems and rising customer expectations, ...

Every industry, including the quick service restaurant (QSR) market, plans to transform its business with artificial intelligence (AI), especially generative AI. Several years ago, Wendy's embarked on ...

Grabbing takeout has gotten more expensive, but customers' loyalty to a certain chicken chain remains unshaken, according to the American Customer Satisfaction Index. Atlanta-based Chick-fil-A leads ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

In an increasingly competitive dining landscape, customer loyalty has become more crucial than ever for restaurants aiming to thrive. With diners faced with endless options, fostering a strong ...

The quick-service restaurant space is seeing dramatic changes as convenience-store chains draw attention from traditional players, customer data science company dunnhumby says. Meanwhile, the ...