SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, has been recognized as a Leader in the 2023 Gartner Magic Quadrant™ for Sales Force Automation Platforms for the 17th consecutive ...

DUBAI, United Arab Emirates — Salesforce (NYSE: CRM), the global leader in CRM, today announced it has once again been named a Leader by Gartner Inc. in its 2023 Magic Quadrant™ for Enterprise ...

However, in the Magic Quadrant for Digital Marketing Hubs released Tuesday, Gartner analysts moved Adobe, Oracle and Salesforce farther ahead of Marketo in terms of their abilities to execute. Adobe ...

Because most of us are still trying to find a comfortable place in the social movement, Gartner says social CRM is still mainly treated as a series of experiments and tactical purchases. Today, very ...

Gartner’s latest CRM market share reports that the worldwide CRM market grew 13.7% from $18B in 2012 to $20.4B in 2013, with 41% of all systems sold in 2013 being SaaS-based. Primary growth drivers ...

Salesforce.com has hit back at claims by market researcher Gartner that its hosted CRM offerings may not offer value for money in large corporations. Salesforce.com has hit back at claims by market ...