Tech companies are rushing AI shopping bots to market ahead of the holidays, yet multiple tools recommend identical generic gifts like cozy bathrobes. Amazon has sued Perplexity and blocked outside AI ...

Etsy's human pivot: Etsy is returning to its craft-fair roots, focusing on seller stories and human connection to drive sales growth. Meta's AI trial: Meta is internally testing 'Hatch,' an AI bot for ...

Amazon is axing its Rufus chatbot and making its Alexa assistant the centerpiece of its artificial intelligence shopping strategy. The company introduced Alexa for Shopping, an e-commerce bot that can ...