Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

Dale Carnegie, author of "How to Win Friends and Influence People," one of the best communications books ever published. You can improve the way you relate to others at work, at home and in your most ...

Disclaimer: If you are currently in a relationship where you feel unsafe, coerced, manipulated, or emotionally or physically harmed, this post is not a substitute for safety planning or professional ...