Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

A linear supply chain with a "take-make-dispose" model is struggling to keep up with evolving customer expectations, a shifting geopolitical climate and increasing global complexity. Siloed supply ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Few firms remain even moderately vertically integrated, and few now control all but a fraction of their respective supply chains. This fact is too often lost in the "ERP versus best-of-breed" supply ...