Supplier quality management is a critical business practice for companies that increasingly outsource business processes to strategic partners and have increased reliance on vendor products and ...

Vendor statements do not always match actual products received. Some companies make the mistake of basing their inventory figures on the number of products vendors claim to have shipped. According to ...

When software vendor auditors push too far, enterprise technology leaders must be prepared to push back. In an extreme case, the food company Mars (best known for Snickers and M&M’s candies) filed a ...

Software audits-in which vendors probe enterprise customer imple­mentations for overuse of licenses or unauthorized installations-are becoming a big business-and an emerging source of revenues.

Research suggests that on-site audits are becoming less meaningful because suppliers are less willing to devote time to them. Derived from the Latin word audire (to hear), the term “audit” dates back ...

This article introduces the "Q.U.E.S.T." approach for vendor qualification, a practical and compliant methodology for pharmaceutical and biopharmaceutical companies to qualify vendors and hence make ...

The words “license audit” are guaranteed to strike fear into the heart of any Oracle customer today. At best, going through the audit process is a hassle. At worst, it can result in an unexpected hit ...