The Covid-19 pandemic was a testbed for crisis communication, leading to recommendations on how to meet communicative goals and several individual case studies. This paper contributes to the latter by ...
Written in collaboration with Jacqueline Silverstone. In the early days of the COVID-19 pandemic, loved ones were reaching out to one another for support. Communication among family members helped ...
The post-Covid-19 era has reshaped crisis communications, making transparency and accountability critical for leadership. The pandemic highlighted the need for clear and honest communication, ...