In Workforce 4.0, employees expect some degree of remote work with greater flexibility and a focus on results, not time on the clock. With technology advancing so quickly, it can be hard to keep track ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

3. Ensuring that employees feel comfortable and get a personalized experience. We also want to create a workplace, which is more inclusive and accessible, irrespective of gender, physical condition, ...

The American workforce is undergoing rapid changes driven by demographic shifts, technological advancements, and evolving skill requirements. During this time of rapid disruption, the question arises: ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Amid a growing reliance on artificial intelligence (AI) and data analytics, energy and utilities workers must develop new skills. This transition is part of “Workforce 2.0,” and it necessitates full ...

Courtesy rendering.A view of the village center commercial corridor of the proposed Monitor Way development. Monitor Way development conceptual plan, October 2023 Urban planners talk a lot these days ...

Eleven healthcare leaders joined Becker’s to discuss what the physician workforce might look like in five years. Editor’s note: Responses were edited lightly for clarity and length. Bernard Boulanger, ...

Mayor Cavalier Johnson's administration is working on a plan to help finance "workforce housing" through property taxes from new apartment buildings. Workforce housing targets people who earn too much ...