Discord has become the one of the most famous and preferred platforms for live gaming. However, you don't have to be a gamer to create a server and enjoy all of Discord's cool features. One of these ...

Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp due to only amassing 550 million monthly users, and 55 million daily users on a consistent ...

IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

The popularity of AI chatbots has exploded over the last year, with every big tech firm and small startup putting out an iteration that can answer questions, generate content, and perform a wide range ...