ALAMEDA, Calif. —Clear-Com has announced FreeSpeak Cell, a cellular-based wireless intercom system that uses LTE and 5G ...

OpenAI rolled out their updated Codex app for Mac yesterday and, among other things, they shipped a native computer use tool ...

As AI reshapes how enterprises manage customer interactions, organisations across Asia-Pacific are shifting their technology ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Anthropic has expanded Claude's desktop control to Windows in Cowork and Claude Code, adding a Dispatch feature that lets users assign tasks from their phone.

AUSTIN, TEXAS - March 25, 2026 (NEWMEDIAWIRE) - Upland Software, Inc. / Businesses allocate substantial resources into Customer Relationship Management (CRM) solutions such as Salesforce and ...

By utilizing a robust Computer Telephony Integration System, IT and support teams can incorporate voice communications directly into the digital workspace. This integration guarantees that every call, ...

The integration of Computer Telephony Integration (CTI) software with CRM platforms like Salesforce and ServiceNow addresses operational inefficiencies by connecting telephony systems with customer ...

AUSTIN, TEXAS – Businesses allocate substantial funds to Customer Relationship Management (CRM) systems such as Salesforce and ServiceNow, intending for these platforms to serve as the core of their ...