The term configuration item (CI) refers to the fundamental structural unit of a configuration management system. [1] Examples of CIs include individual hardware or software components.

Aug 7, 2024 · ITIL defines a Configuration Item (CI) as any component which needs to be managed in order to deliver an IT service. In simpler terms, it can be thought of as any identifiable and …

To deliver essential IT services and ensure smooth operations, organizations need to keep close tabs on the building blocks of IT services, otherwise known as configuration items (CIs).

Item or aggregation of hardware, software, or both, that is designated for configuration management and treated as a single entity in the configuration management process.

Jul 7, 2025 · Understand what Configuration Items (CIs) and CMDB are in ITIL 4. Real-life examples, tools like ServiceNow, and how they power IT support.

19.17 Configuration item A configuration item is a system part, to be acquired or designed and produced, in as many copies as the physical architecture requires, and for assembly with other items …

A CI (Configuration Item) is any component within an information system, such as software, hardware, documentation, or other IT assets relevant to a specific service or system.

Definition a. An aggregation of hardware, software, or both that is designated for CM and treated as a single entity in the CM process. b. The entity within a configuration that satisfies an end use function …

A configuration item (CI) is any service component, infrastructure element, or other item that needs to be managed in order to ensure the successful delivery of services.

Oct 25, 2022 · This article is a detailed guide on ITIL configuration items, their characteristics, examples, and how to manage CI. Read this thoroughly to understand how businesses can prevent themselves …