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  1. ITSM: IT Service Management Definition, Benefits & Tools | Atlassian

    ITSM is an IT service management framework that provides services for various IT functions. It defines operating procedures, techniques, and supporting services that deliver efficiency and value to an …

  2. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL has grown …

  3. ITSM : définition, avantages et outils de la gestion des services ...

    L'ITSM est un framework de gestion des services informatiques qui fournit des services pour diverses fonctions informatiques. Il définit les procédures opérationnelles, les techniques et les services …

  4. IT Ticketing Systems: Simplify Issue Tracking & Resolution

    IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including change …

  5. IT Service Delivery [Key Components & Best Practices] | Atlassian

    This article explains how to optimize IT service delivery, its difference from ITSM, and its importance. It then outlines the key components of IT service delivery, popular methods for performing it, and best …

  6. ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian

    Wat is IT-servicemanagement (ITSM)? IT-servicemanagement, vaak afgekort tot ITSM, is de manier waarop IT-teams de volledige levering van IT-services aan klanten beheren. Het bestaat uit alle …

  7. ITSM: definizione, vantaggi e strumenti della gestione dei servizi IT

    ITSM è un framework di gestione dei servizi IT che fornisce servizi per varie funzioni IT. Definisce procedure operative, tecniche e servizi di supporto che forniscono efficienza e valore al …

  8. ITSM software by Jira Service Management | Atlassian

    Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences

  9. IT Management Explained: Functions & Best Practices | Atlassian

    Taking IT management a step further is IT Service Management (ITSM). ITSM is how IT teams manage the end-to-end delivery of IT services – including selecting and managing ITSM software features …

  10. Revolutionize IT Support with Jira Service Management | Atlassian

    Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.