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United Illuminating provides safe, reliable electric service to customers in the greater New Haven and Bridgeport areas of Connecticut.

View a map of current electric outages and restoration statuses for UI customers.

Contact us regarding customer service inquiries, emergencies, and power outages.

Welcome to United Illuminating!Whether you’re a new, returning or current customer, we’re happy to serve you.

Established in 1899, UI is engaged in the purchase, transmission, distribution and sale of electricity and related services to approximately 347,149 residential, commercial and industrial customers in the …

Find help paying your energy bill from UI. Learn about our low-income discount rate, financial hardship assistance, payment arrangements, and state programs.

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Planned Maintenance On rare occasions, UI must schedule a power outage in order to accommodate system upgrades. Read more

Explore ways to pay, receive and manage your UI bill. Pay your bill online or learn about other ways to pay using our mobile app, AutoPay, or pay offline.