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Empowering educators, supporting students — and scaling smarter with Zendesk. With just 39 agents supporting over 22,000 students and 1,500 teachers, Bethel School District’s IT team needed a powerful, flexible solution to manage 25,000 devices across 30 schools. Since adopting Zendesk, they’ve: ✔️ Cut resolution time by 50% ✔️ Reduced missed calls by 72% ✔️ Slashed projector-related issues by 80% ✔️ Built a help center with 1K monthly views From AI-powered workflows to real-time analytics and s
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Think Met Gala, but make it customer service. 📷📷 A free virtual event for anyone interested in AI and the future of consumer experiences, sign up for #ZendeskRelate through the link in our bio. #customerexperience #customerservice #johncena #ai
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🌴 Quality customer service can turn a good vacation into a great vacation. 📒 The Zendesk Customer Experience Trends 2023 report reveals: 📌 59% of consumers want businesses to use their data to personalize experiences. 📌 Companies have reams of customer data at their disposal, but most have yet to leverage that data to even a fraction of its potential 🧠 Rethink customer data and learn more more 2023 trends at the link in our bio. #customerexperience #cxtrends #zendesk
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How $13B Freshworks Is Taking Over Zendesk From India 🇮🇳👨🏽‍💻 #zendesk #freshworks #indianentrepreneur #indianbusiness #founderstory #startupstory #billionaire #unicorn #tech #technews #saas #nasdaq #ipo #startupstories
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Knowledge is power. And a powerful knowledge base? ✨ Well, that’s just magic. With the help of #ZendeskAI, businesses can keep everyone happy – from execs to users and everyone in between. 👀 Learn about our latest #AI updates and product advancements at zendesk.com/AI.
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